Frequently Asked Questions
How is LifeGuides® different from an EAP or Mental Health?
The LifeGuidance Network™ provides employees with one-to-one, personalized human support for “Everyday Life”. This is a completely new category in telehealth that provides authentic guidance in Lifelong Learning, Personal Growth, or a Life Challenge with a certified Guide who has been through the same life event.Tap image for larger view
What does LifeGuides® NOT cover in its offering?
While many of our Certified LifeGuides® have industry certifications, carry Doctorates, and are licensed professionals, we do NOT provide Crisis Intervention, EAP Services, etc.Tap image for larger view
What are some of the Credentials of the Guides?
Beyond their shared life experiences, our Guides include Medical Doctors, Industrial & Organizational Psychologists, PhD’s in Executive Leadership, Masters of Education and more.Tap image for larger view
How do we Certify and Quality Control our Guides?
To become a Certified LifeGuides®, a person must complete our proprietary 21-module onboarding & training programs, as well as demonstrate experience and/or external training and certifications in their approved topic areas.Tap image for larger view
Tell me more about the educational background of the Guides?
100% of Guides have a college degree or higher. 38% hold a masters, 14% hold a Doctorate and, among our entire Guides Community, 60% have an industry certification beyond their education.Tap image for larger view
How do member users find the right guide?
LifeGuides’ proprietary Intelligence Assistance® software makes it easy to find the right person at the right time in the member’s life path, plus streamlines the whole process. After registering their account, the member will be guided by the Intelligence Assistance® system in finding guides that match their unique needs. Members can then review matching guide profiles, select the perfect guide, and schedule a session to get started.